Safe-Away
Project Overview:
This was a conceptual project focused on a mobile app experience. My focus was to understand how users will plan their next trip in a post-pandemic world.
Problem:
Modern travelers need an app or resource to find the updated COVID information of a destination before travelling, so that they can plan their trip post pandemic trip.
Solution:
Create a mobile application that provides modern travelers their destination’s COVID protocols and hotel hygiene rating so that users can make safe, informed decisions for their future family travels.
My Role:
UX Designer
Tools:
Miro, InVision and Figma
User Research
User Interviews:
I surveyed 7 participants, ages 35-47, who on average traveled 2-3 weeks per year.
During User-Interviews we discovered that majority of the people have difficulty finding a COVID safe destination for their families. They are also concerned about sanitization while travelling in flights, eating out, staying in hotels, finding safe activities for the family trip post pandemic.
Interview Transcripts:
“We used to go on International trip every year, Now considering the lockdowns post pandemic we want to avoid International trips. Even within the country, COVID cases in the destination and Hygiene of the place we stay is our number one priority while planning our trip”.
-Nikki, 36
“We want to avoid flying post pandemic and go only on road trips to places with less COVID cases. We love exploring foods, but want to avoid crowded restaurants and prefer take outs”.
- Ami, 42
Affinity Diagram:
User Persona:
User Insight:
Kris being a family man, as well a Professional Engineer who have been working from home because of the COVID pandemic, needs assistance finding a COVID safe destination, for his family trip. He wants a refreshing trip with his family but at the same time he is concerned about the COVID status in his destination.
Definition & Ideation
User Flow:
Using the Key Take away and User Persona, I created a simple User flow. It starts with a welcome screen showcasing the logo and encourages the users to start the onboarding process either by creating new account with basic info or using the existing google account.
Users can start planning their trip by first choosing a destination and reading about COVID status of the destination. Then they can choose a flight to the destination, places to stay and restaurants in the destination using Hygiene Rating and and COVID Safe Seal Filters.
Design
Wireframe Sketches:
Low-fi Prototypes:
Hi-fi Prototypes:
